video chat software for attorneys

Video Chat Platform for Attorneys and Legal sector

Eazyshow > Video Chat Platform for Attorneys and Legal sector
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Increase inflow of new cases and efficiently interact with clients 

LEGAL INDUSTRY | LEGAL INSTITUTIONS | LAW FIRMS | ATTORNEYS

Traditionally a face-to-face interaction, law firms and attorneys in particular, are seeing the value of remote client meetings and realizing an increase in new cases with faster case resolutions. 

Eazyshow can help law firms, especially those with call centers to quickly answer and verify a high volume of customer calls remotely.   Our solution also helps process and leads and maximizes the number of qualified leads that result in valuable cases for the firm to take on or sell to another firm.

The Eazyshow dashboard has all the benefits of a call center platform (call answering, routing, user hierarchy, team management, insights, and KPI based on custom filters), but is designed for video live chatting engagements. 

Eazyshow is simple to implement and can be integrated with almost any law firm workflow (vis custom build-out and also integrated with CRMs such as Salesforce).

Many functionalities and tools have been designed to meet the unique needs of the legal industry’s online structure. For example, in the video chat window, legal conditions and disclaimers can be displayed while in the session.

Fast, efficient transactions that lead to increased revenue: 

  • A pop-up at the end of the call appears for the agent and the customer.
  • Customers can provide NPS data.
  • The agent can provide additional notes about customer interaction.
  • The data can also be quantitative and in sync with the activity dashboard.
  • All sessions are recorded and encrypted.

EXCEPTIONAL CUSTOMER SERVICE | INCREASED CONVERSIONS | IMPROVED SERVICE QUALITY | INCREASED SALES | SUPPORTS REMOTE WORK

Read more about: Video Chat Engagements for Financial Services

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