AI enabled Video Contact Center for Effective Banking Experience

Blending Digital Efficiency with Face-to-Face Personalization Read more...
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Watch how to create strong customer engagement with Eazyshow experience

Industries

Can your organization afford to lose the focus on human touch?

Financial Services

Eazyshow helps financial institutions service their clients remotely while maintaining regulatory compliance.

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Legal

Law firms, attorneys, can efficiently increase the inflow of new cases, interact with clients, and resolve cases with Eazyshow.

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Insurance

New insurance customers require in-person interactions to help them deal with increased available data and choices

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Regulated Contact Centers

Contact centers in regulated industries use Eazyshow to engage their clients without the need to meet them in person.

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Features

Purpose built. Easy integration. Enhanced Outcomes.

Multiple Touchpoints

Super secure, individualized experiences through instant video, text, video live chatting and voice chats. Your customers can choose their preferred method.

Powerful real-time analytics

An easy-to-read interface shows real-time and historical performance data, with custom agent KPIs, and customer insights.

Keep it in-house

We integrate with any system and workflow. Eazyshow blends into your website or app seamlessly. Simple implementation and integration with third-party systems mean no changes to your business operating procedures.

Customized agents and management dashboards

A tailored back-end interface allows custom set-up and monitoring which leads to real results.

Virtual showrooms, cross-device

Bring the sales floor to the customer remotely. Your agents can switch between desktop and mobile and share documents as if they were face-to-face.

eKYC and encrypted session archiving

Manage the KYC verification process with ease. Our system archives transaction records for audit purposes.

Our differentiators

Eazyshow humanizes your customer service journey

Empowered with AI

With advanced NLP capabilities, AI assistant can provide real-time, personalised support to customers, addressing their inquiries, concerns, and transactional needs. This technology enabling customers to receive superb support, ultimately improving satisfaction and loyalty.

Increased Trust

With Eazyshow instant videos, clients benefit from real life connections, where trust occurs more naturally and agents are no longer an invisible name on a chat. Your representatives are able to touch points on a substantial expressive basis that simply isn't possible without an audiovisual experience.

Performance Reporting

Featuring custom set KPI's , the quality of your services can be measured efficiently, with no information passing by without analysis. Evaluate real-time interactions and pinpoint needed areas for improvement. Turn every past outcome into a measurable growth unit.

Highly Secure

With exceptionally advanced encryption algorithms, Eazyshow brings innovation to highly regulated industries, enabling trust amidst complex processes where security is most needed. Our goal is to allow customers and agents to discuss with utmost privacy and sensitivity.

Case Studies

Client Success Stories

“Eazyshow is an agile solution that makes it possible for BBVA to do business remotely. With the power of video engagement, we’re able to process financial transactions efficiently, and meet all of the regulatory requirements. EazyShow was one of the main reasons we were able to serve our customers during shutdowns caused by Covid-19.”

Hector Gonzalo Ramirez

Director, BBVA Bancomer

“Eazyshow enabled FCA to successfully conduct remote sales of its Fiat vehicles over integrated secure video chat. The virtual showroom experience works seamlessly with our CRM, allowing us to increase revenues and delight our customers.”

Mostafa Sami

FCA Digital & CRM Manager

Programs

Choose an options right for you

Free

Up to 3 users
Each session is limited
to 25 minutes
$0 / forever
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Enterprise

Unlimited users
Predefined packages
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